Diploma in General Management

Award:  
Diploma in General Management

Academic Department that will offer/manage the Programme: 
The Guy Morel Institute 

Delivery Mode:
Face-to-face Delivery, Self-Directed Learning, Blended Learning and Work Based Experience

Total Programme Credits:
369.1 Credits (Minimum 3600 Notional Hours) 

Level of the Qualification:
NQF Level 5

Medium of Instruction:
English

The Diploma in General Management will have three exit pathways/levels;

1. Programme Summary

Front line level workers or employees have a crucial role to play, both in directing operational activities to achieve results based performance and increasingly, in contributing towards the strategic direction of the organisation.  This programme, leading to the award of Diploma in General Management emphasises the psychological and practical aspects of management. It aims to develop the conceptual, analytical, research and social skills needed by front line level workers or employees.  It will equip them with general professional skills, strategies, tools and techniques for solving problems in organisation, especially in a dynamic environment whereby changes happen regularly.

2. Overall Programme Objectives

Level 1

The programme aims to multiply the authority and personal skills of learners to be part of operations within organisations and contribute towards organisational development strategy.  Learners will acquire basic professional knowledge and skills as junior officers, which will act as building block for their future roles in their profession.

Upon successful completion of this level, learners should be able to:

• Perform their roles and responsibilities in their respective organisations, as prescribed in their job descriptions.
• Identify and apply basic understanding  relevant to the various supervisory roles within their organisation
• Demonstrate understanding of essential knowledge and skills needed when participating in management roles within organisation.
• Demonstrate basic skills necessary to participate and contribute in projects management within their organisation. 
• Have an understanding of basic statistical analysis of information necessary when preparing reports.

Level 2-3

Upon successful completion of these levels, learners should be able to:

• Participate in the identification and training of staff.
• Undertake financial management of budget allocated to them. 
• Display some leadership and management skills to staff under their         
• Apply effective use of time management and communication skills.
• Create conducive working environment – apply emotional intelligence   
• Maintain effective use of technological skills.
• Demonstrate understanding of talent identification.
• Carry out evidence based decision-making.
• Being open minded.
• Participate in Strategic Planning.
• Participate in the implementation, monitoring and evaluating programmes in the Strategic Plan.
• Undertake performance management of staff under their supervision.
• Ensure Health & Safety policies and procedures.
• Be involved and or assist in drafting policies. 
• Carry out Project Management initiatives.

3. Target Group

Front line level workers or employees aspiring to be front line Technicians working in private and public organisation and others who require management training at Diploma level. Furthermore, it is for technical personnel moving to managerial positions. Moreover, programme development has evolved and the introduction of pathways within a programme enhances the learner choice of flexibility in managing his/her learning. 

4. Duration

Learners have a minimum of five years to complete the programme, allowing time for re-sits and re-submissions.  Contact sessions are conducted one day per week, from 9 a.m. to 4 p.m. over the five years,

Diploma in General Management 

Academic Pathway

• Mature candidates with any NQF Level 4 accredited Advanced Certificate with 2 years continuous working experience in a relevant field at technician level.

Technical Pathway 

• Mature candidates who have dropped out of Level 2 of the programme after completing 80 % of the courses successfully with 2 years continuous work experience in a technician / team leader position in a relevant field.