Client Support

The Welcome Centre is the first place to come when you have queries, worries or concerns. While you are responsible for your own health and well-being, The Guy Morel Institute is committed to providing its support to ensure that you are able to juggle your studies and social life with other commitments such as employment or caring responsibilities. We will listen without judgement, offer new viewpoints and together with you come up with relevant strategies.

Our office is open from Monday to Friday from 8am until 4pm to offer you email and telephone advice, easily bookable appointments and drop-in sessions for urgent concerns.

Our officers offer a wide range of advice on issues that may affect your learning. There will be instances when we would direct you to another personnel within the Institute, your cohort representative or even an external organization for further advice and/or counselling. 

Learner Representatives

To facilitate the communication between the learners and staff of the Institute, a Cohort Representative in each class (a class is a group of learners enrolled on a long programme in a particular year) is elected by their fellow colleagues at the start of their studies to represent their views and interests. Cohort Representatives are represented on the various committees of the Institute.

The Institute has various policies and procedures to establish rules and create standards as well as guidelines for the learners throughout their studies. These include Class Attendance Policy, Assessment Policy, Teaching & Learning Policy, to name a few. All policies are accessible under the Online Resources in the Library module on IFNOSS.